Frequently asked questions

Steph: I have a Bachelor of Sport of Exercise Science (James Cook University, Townsville) and a Graduate Diploma of Human Nutrition (Deakin University, Burwood).

I completed my post-graduate studies in 2009 and have over ten years of clinical experience.

We are based in Melbourne, Australia and see clients face-to-face at our clinic in Sandringham.

We have Skype and phone options available and have an international client base. For consultation and programs, please book here.

Not strictly, but I think you will find our “JERF” approach to be more than suitable. We just don’t subscribe to dietary labels. Read more in “Why I love Paleo but don’t label my approach as such“.

The truth is, we are all gluten intolerant. Even if you don’t currently have an autoimmune disease, consistent exposure to gluten means you are always susceptible. Celiac disease and gluten intolerance can occur at any time. It is your environment that pulls the trigger on any genetic susceptibility.

In short, our bodies are not designed to consume such foreign objects. The crops of today are genetically modified, hybridized, fertilized, mass produced and grown in soil destroyed by modern agricultural practices.

More to the point, gluten is high inflammatory. Constant inflammation in the gut leads to intestinal permeability and potential inflammation elsewhere (or everywhere) in the body. The inflammatory effects then appear as anything from an autoimmune disease, to chronic fatigue, allergies, arthritis, psoriasis, eczema and even brain related conditions such as depression, anxiety, bipolar disorder and schizophrenia. Inflammatory consequences are virtually unlimited and may be silent. Just because you are not experiencing specific gastrointestinal problems, does not mean you are tolerant to gluten. Regardless of condition, diagnosis or symptoms, gluten consumption should be avoided.

Want to learn more? Grab your copy of The Real Food Athlete here.

We recommend reaching out to your health insurance provider to ensure they cover nutrition services (Nutritionists are recognized differently to Dieticians in Victoria) to find out whether or not you are eligible to make a claim on our services. You may be able to claim under “dietary” extras, “healthy lifestyle” or “weight management” depending on your level of cover. Different provider number are allocated to different health fund providers so we will need to know who you are associated with in order to provide you with relevant receipts.

Please also note we don’t have a HICAPS system and you will need to make a claim manually after your consultation with us.

We look forward to working with you!

What a lovely idea. All you need to do is go here, navigate to the “Gift Card” tab [Online Store > Gift Cards] and complete the required details of ‘To’, ‘From’ and so on. The gift recipient can then book their appointment online using the gift card that will be emailed to them. If you get stuck, Elyse is the guru here, so please contact her here.

The difference between these two programs is the level of support you require. Our RFL8 program has a minimum duration of 8 weeks (depending on how we structure your follow up consultations), and is most suitable for those who are making a large number of changes to their current lifestyle. If you have a fat loss goal, our HPFL program the most suitable program for you.

Our RFL4 is more suitable to those fine tuning their nutrition and needing approximately one month of support.

Alternatively, we offer a complimentary 15-minute Skype Consultation to discuss your needs and find a suitable program for you.

For consultation and programs, please book here.

Great question. The answer is, it depends. If you are looking to dial in your nutrition for fat adaption, a minimum of 8 weeks will yield the best results. If you are coming from a traditional sports nutrition model (i.e. high carbohydrate), your key sessions may be comprised if we make major changes too close to race day.

The ideal time to start working on your metabolic efficiency is post-race, when training volume is low, stress management can be prioritised, and time can be allocated to food preparation and the development of your new routine.

If you are well on your way and just need to fine tune things, then 4-6 weeks will work. The main thing to consider from a fuelling perspective is key sessions to trial strategies in, in order to replicate race day as closely as possible. The number one rule in racing is nothing new happens on race day.

We do our best to accommodate everyone here at TNN but unfortunately not every recipe may be suitable for you. Please click here for more information.

If you have a recipe you would like to Steph to redevelop (i.e. convert to gluten free, refined sugar free, nut free or LCHF), please contact us here and we will do our best to include your request.

Firstly, thank you – it is lovely of you to consider us. If your company aligns with the values of TNN, we look forward to receiving your parcel. All post can be directed to TNN, 42A Station St, Sandringham 3191.

Wonderful. We have a number of options available, which we will happily share with you. Please contact us here.

Of course. Steph is available for corporate presentations, launches, VIP nights, and your sports club/triathlon squad/PT studio seminars. Please send through your request here.

Topics include:

  • Real Food For Optimal Performance and Recovery
  • Metabolic Efficiency – The Key to Your Endurance Success
  • Natural Sports Nutrition – You Are What You Eat
  • Food Choices, Food Preparation and Setting Your Kitchen Up For Success.

Steph: Great question, but you don’t have to do the same degree as me. I gained entry into my post-graduate course based on my undergraduate subjects, and this avenue may not be available to you. I also studied over six years ago and times have changed drastically since then. The unfortunate reality with many university degrees is that the curriculum hasn’t been updated with current research, so if you’re not prepared to sit through food pyramid dogma and traditional sports nutrition, perhaps IN is for you? I personally haven’t done this course but see great things from many of their graduates.

My biggest piece of advice to you is to just get started – everyone starts with just a handful of Facebook fans and the only way to grow this is to keep sharing information. I built my blog and social media profiles through consistency from day one and they continue to be one of my largest marketing streams to this day.

Due to our workload, resources and client confidentially reasons, we do not take work experience students. Thank you for your understanding.